Memphis Metro Area, Tennessee | Consultant II

With over 19 years of educational leadership experience, Ms. Godwin specializes in instructional coaching, curriculum development, and innovative program creation that serves diverse communities and drives transformative educational experiences. Her expertise includes instructional design, developing eLearning tailored to diverse learner needs, and implementing inquiry-based learning strategies that improve achievement and engagement. She excels in data-driven decision-making, intervention strategies, and social-emotional learning facilitation, with accomplishments in grant writing, professional development, and creating educational content that empowers individuals to achieve personal and academic goals. Ms. Godwin holds an Education Specialist degree in K-12 Leadership, Master of Education, and Bachelor of Arts in English, with certifications including Women's Entrepreneurship and multiple teaching licenses.

FRANKIETTIA GODWIN

Boston Metro Area, Massachusetts | Consultant II

With over 31 years of customer execution excellence, Ms. Bissonnette specializes in building successful teams and strategic learning initiatives that drive measurable customer engagement and organizational growth. Her approach combines strategic vision with practical implementation, consistently exceeding goals while managing substantial budgets and leading global teams. She excels in competency assessment, gap analysis, and translating insights into tangible business development initiatives across technical and soft skills development. Ms. Bissonnette holds a Bachelor of Science in Management Science with Marketing focus, enhanced by international business education.

KATHLEEN BISsONNETTE

Houston Metro Area, Texas | Consultant II

As a Learning & Development expert with over 15 years of experience, Ms. Burks-Pinkney transforms organizations through strategic initiatives that consistently deliver measurable improvements in workforce diversity, employee performance, and training efficiency. She specializes in leadership coaching, organizational development, and creating customized learning experiences that drive sustainable cultural transformation. Her data-driven approach combines virtual and in-person facilitation with comprehensive evaluation systems, excelling in competency-based training frameworks, gamification strategies, and cross-functional collaboration. Ms. Burks-Pinkney holds dual master's degrees in Public Health and Social Work, plus a Bachelor of Arts in Psychology and Sociology, with certification as a Society of Human Resources Management Certified Professional.

JAYNA BURKS-PINKNEY

Tampa Bay Metro Area, Florida | Consultant II

With over 24 years of writing and technical communication experience, Ms. Félix transforms complex information into clear, engaging content that people understand and use. She excels at creating comprehensive training materials, user guides, and documentation while building trusted relationships with subject matter experts and stakeholders. Her expertise spans technical writing, instructional design, and business analysis, with particular skill in facilitating communication between technical and non-technical teams while managing complex projects within budget and timeline constraints. Ms. Félix holds a Master of Fine Arts in Creative Writing and Bachelor of Arts in English, with specialized training in technical editing and user requirements documentation.

LINDSAY FELIX

Monterey Bay Metro Area, California | Director, Client Relations

With over 25 years of experience in client relationship management and sales strategy, Ms. Ross excels at building lasting partnerships that drive measurable business outcomes across technical startups, mid-size, and enterprise organizations. Her approach centers on understanding client needs and translating them into strategic solutions, with proven success in account management and revenue growth. She has a particular strength in serving as the leadership voice in customer engagements, having been instrumental in achieving consecutive years of significant revenue increases through strategic relationship building and new program development. Ms. Ross specializes in conflict resolution and helping diverse stakeholders align around shared objectives, making her exceptionally skilled at navigating complex client relationships and identifying opportunities for business expansion. Her expertise in data-driven decision making and behavioral insights enables her to develop sales strategies that resonate with clients and deliver lasting value. She holds a Master of Science in Public Relations and Bachelor of Arts in Sociology, with certification as a Certified Change Management Professional.

LINDA ROSS

Sacramento Metro Area, California | Founder & Principal Consultant

With over 24 years of experience across the U.S., Canada, Mexico, United Kingdom, Ireland, Uganda, Kenya, and South Africa, Ms. Namestka founded Avo Solutions on the belief that change should move people, not just metrics. She specializes in organizational change management that bridges the gap between where organizations are and where they're heading, having guided hundreds of clients across government, non-profit, and Fortune 100 companies through meaningful transformation. Her approach combines proven frameworks for readiness assessment and adoption tracking with the hard conversations that unlock trust, clarity, and momentum. She develops change management programs that help leaders see clearly, respond wisely, and move forward with purpose—because when you measure what matters, momentum follows. Ms. Namestka holds a Master of Education in eLearning and Bachelor of Arts, with certifications as a Certified Change Management Practitioner, Certified Return on Investment Professional, and Instructional Systems Designer.

Jenifer NAMEstka

THE AVO TEAM