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CASE STUDY #8:
66% Roi On Career Advancement Training
How we turned 18 months of resistance into bottom-up advocacy
How we turned technical training into a pathway forward for frustrated employees
Our Approach: We shifted from corporate mandates to peer influence. We identified natural influencers within the organization and equipped them with behavior-focused tools to create sustainable bottom-up adoption momentum.
How we turned 18 months of resistance into bottom-up advocacy
A nonprofit's IT department was constrained by 1960s bylaws limiting technical staffing. Contractors filled most technical roles, blocking developmentpaths and affecting promotions while employees felt stuck without advancement opportunities.
We partnered with the mainframe services manager to create training that would prepare employees for advancement while addressing management's technical capability concerns. We focused on fundamental skills, processes, and systems thinking using adult learning best practices.
The Challenge:
Our Approach:
The transformation:
for management
and employees
employee job
satisfaction
interdepartmental
and peer coaching
increaseD
scores
increaseD
MORALE
internal rate
of return (IRR)
increaseD
collaboration
