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CASE STUDY #7:
$5m Safety Program Cuts Through 300-Page Bureaucracy
How we turned 18 months of resistance into bottom-up advocacy
How we turned compliance paperwork into employee empowerment
Our Approach: We shifted from corporate mandates to peer influence. We identified natural influencers within the organization and equipped them with behavior-focused tools to create sustainable bottom-up adoption momentum.
How we turned 18 months of resistance into bottom-up advocacy
A $5 million safety program for 5,000 employees across 100+ locations was stuck in bureaucratic processes. The agency's command-and-control style conflicted with the safety program's vision of employee empowerment.
We joined the implementation team to develop a safety program gap assessment tool. Using our Performance Maturity Model, we focused on 12 key attributes that would drive real behavioral change rather than just policy compliance.
The Challenge:
Our Approach:
The transformation:
increased
communication
division level
attributes
organizational
attributes
increased
ability
adoption achieved in 12 months
among stakeholder groups
to track and report performance across divisions
