CONTACT TODAY TO GET YOUR FREE INITIAL CONSULT SCHEDULED WITH AVO SOLUTIONS

CASE STUDY #1:

INDUSTRY: Multinational technology company (150,000+ employees across 20 countries)

When 150,000 Employees Said, "Not Another Platform."

Eighteen months into their communication platform rollout, a massive tech company was stuck. They'd followed traditional software deployment practices, training sessions, user manuals, management mandates, but people weren't buying in. We discovered the real problem: They were treating adoption like a technical challenge when it was actually a human one.

DISCOVERY:

150,000 employees across 100 countries were supposed to embrace a new communication platform. Instead, they were clinging to outdated processes and systems. User adoption was lagging, resistance was spreading, and performance was starting to suffer.

the challenge:

ALIGNMENT:

We looked at what they already had: influential people who others naturally followed. Our Gap Assessment revealed the real issue: The technology wasn't the problem. The adoption was. We designed an influencer program that identified natural early adopters and equipped them with specific behaviors and collaboration techniques.

the approach:

Using our Business Alignment Model and Communication Platform Adoption Framework, we shifted from top-down mandates to bottom-up influence. We aligned the organization around a simple truth: people listen to people they trust, not corporate announcements. Our approach leveraged peer influence research to create sustainable behavioral change.

Implementation happened through our proven Adoption Lifecycle Methodoology.

IMPLEMENTATION:

Identified influencers using our proprietary survey.

PHASE 1:

Equipped influencers with behavior-focused tools and shareable content.

PHASE 2:

Focused on pushing adoption through the critical "chasm" from Early Adopter to Early Majority stage.

PHASE 3:

THE TRANsFORMATION:

Within 60 days, the influencer program created momentum that eighteen months of traditional deployment couldn't achieve. People stopped asking "Why do we need this?" and started asking "How can I use this better?"

MEASURED RESULTS:

100%
of use case study goal achieved in two months.

380%
of 3-month usage goal achieved in 2 months.

450%
of feedback goal achieved in one month.